Before using our sites, please read this privacy policy carefully.

This Privacy Policy is applicable to www.probitty.com and sets out our policy on the gathering and use of information on this site and our other sites (collectively “Sites”). The Company is committed to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There may be links from our Sites to other web sites; note that this Privacy Policy applies only to our Sites and not to web sites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. The Company does not endorse, and is not responsible for, these linked websites.

Although you are not required to register to access our sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our sites. Your continued use of the sites signifies your acceptance of these terms and any changes in effect at the time of use.

Collection of personal information

To access our certain services and to purchase services that we offer via this site, we require you to provide us with information that personally identifies you as “Personal Information”.

Personal Information may include:

  • Contact Data such as your name, phone/cell number, company name and email address
  • Financial Data such as your account or credit card number, online transfer and cheque
  • Demographic Data such as your zip code and address.

We use this information to

  • Fulfill your order
  • Assess the needs of your business to determine suitable services
  • Respond to customer service requests
  • Send you marketing communications

If you communicate with us by email, or complete online forms, any information provided in such communication may be collected as Personal Information. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, through this website or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. We may use contact data to send you information about our company or our products or services only. We use your Financial data to verify your qualifications for certain products or services and to bill you for products and services.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new services, or changes to this privacy policy.

We request information from you on our order form. To buy from us, you must provide contact information like name and shipping address) and financial information such as credit card number, expiration date. This information is used for billing purposes and to fulfill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Computer information collected

When you use our Website, we automatically receive information from your web browser or mobile device. This information includes the name of the Website from which you entered our Website, if any, as well as the name of the Website to which you’re headed when you leave our Website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet provider name, web browser type, type of mobile device, and computer operating system. We use all this information to analyze trends among our Users to help improve our Website. Also, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non-Personal Information.

Probitty also collects the following:

Cookies

Our Website uses “Cookies.” A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to identify the areas of our Website that you have visited, to control access to our Website’s functionality, and to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

Web beacons

We may also use a technology called, web beacons, to collect general information about your use of our Website and your use of special promotions or newsletters. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails. Our Web Beacons are not used to track your activity outside of our Website. We do not link Non-Personal Information from Web Beacons to Personally Identifiable Information without your permission.

Protection of children online

The Company considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children, nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines. Probitty services are not directed to the children who are under the age of majority, and we do not knowingly collect personal information from children. If we are made aware that a child under the age of majority has provided us with personal information, we will take immediate action to delete such information. If you are aware that a child under the age of majority has provided us with personal information, please contact us immediately as directed below, so that we can investigate the matter and take immediate action.

Disclosure of information

The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company’s partners except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, local and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

Processing your payment

After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment, we use Stripe, a third-party payment processor. Your payment will be processed by Stripe, who collect, use, and process your information, including payment information, in accordance with their privacy policies.You can access their privacy policy via the following link: https://stripe.com/gb/privacy

Marketing communications-our content, goods and services

When signing up for content, registering on our website or making a payment, we will use the information you provide in order to contact you regarding related content, products and services.
We will continue to send you marketing communications in relation to similar services if you do not opt out from receiving them.

Disclosure and additional uses of your information

This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your information.

Disclosure of your information to service providers

We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business. These include the following: Internet services, IT service providers and web developers.Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.We do not display the identities of our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly by email and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example).

How we secure your information

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:

  • only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible;
  • using secure servers to store your information;
  • verifying the identity of any individual who requests access to information prior to granting them access to information;
  • using Secure Sockets Layer (SSL) software to encrypt any payment transactions you make on or via our website;
  • only transferring your information via closed system or encrypted data transfers;

Changes to our privacy policy

We update and amend our Privacy Policy from time to time. LAST UPDATE OF THIS PRIVACY POLICY – March 11, 2020. You can contact us about this privacy statement by writing or email us at connect@probitty.com

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